Privacy Policy

Last updated: January 2026

This Privacy Policy explains how Norfolk Garden Furniture collects, uses and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data We Collect

  • Name
  • Email address
  • Billing and delivery address
  • Payment information (processed securely by third-party providers)
  • Order details
  • Communications with us

2. How We Use Your Data

  • Process and fulfil orders
  • Communicate with you about your order
  • Provide customer support
  • Meet legal and accounting obligations

We do not sell or share your data for marketing purposes.

3. Legal Basis for Processing

  • Performance of a contract
  • Legal obligation
  • Legitimate business interests

4. Data Sharing

We may share data with:

  • Payment processors
  • Delivery and courier services
  • Accounting or legal service providers

Only the data necessary for these purposes is shared.

5. Data Retention

We retain personal data only for as long as necessary to fulfil legal, contractual or accounting requirements.

6. Your Rights

  • Access your personal data
  • Request correction or deletion
  • Object to processing
  • Request data portability

To exercise your rights contact: contact@norfolkgardenfurniture.com

7. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss or misuse.

8. Complaints

If you are unhappy with how your data is handled, you may lodge a complaint with the Information Commissioner’s Office (ICO).